Help Center

FAQ

SIM Card and Telecom Operator related questions:

Which Telecom company SIM Cards can be used with KidGuard?

How to insert Micro SIM Card into KidGuard?

KidGuard’s watch internet bandwidth?

Why the KidGuard watch is unable to locate the location?

How to locate KidGuard watch?

Why the KidGuard watch shows GPS OFF?

KidGuard Watch setting questions

KidGuard Watch strap diameter?

How long can the KidGuard watch battery lasts?

How to Clean KidGuard Watch?

Is KidGuard watch water-proof?

KidGuard watch Time setting?

Modes and features?

Can KidGuard watch be used in other countries?

Why couldn't KidGuard watch receive verification code?

APP Setting

Can't receive verification code through email?

Why is there positioning error problem sometimes?

I cannot call from the app directly?

How to add parent's number to make call or receive call on KidGuard Watch?

Can KidGuard watch be used in foreign countries?

How to reset KidGuard watch time?

How to check the history data of positioning?

How to make secure zone settings?